Can a Leadership Behavior Shift Yield a Million-Dollar Plus Return? Yes, It Can!

Note: Abby is the pseudonym for the leader; however, the facts are actual.

In the dynamic landscape of leadership, one thing remains constant: the need for effective leadership that guides teams and empowers them to achieve extraordinary results. Today, we delve into the transformative journey of Abby, an executive director who embraced a leadership shift and reaped a million-dollar return.

Leadership Spotlight Challenge: Abby’s Journey

Abby, an executive director of a prominent non-profit organization, faced the familiar challenge of balancing operational responsibilities with strategic leadership. Despite her wealth of experience, Abby was deep in day-to-day tasks, leaving little room for innovation and growth.

With over two decades of industry experience, Abby was deeply familiar with the organization’s operations. Not effectively delegating resulted in long hours and limited strategic focus. Recognizing the need for change, Abby embarked on a journey of transformation.

Addressing the Challenge: A Strategic Approach

Guided by a commitment to growth, Abby engaged in Stakeholder Centered Coaching™️, a process designed to facilitate behavioral leadership change. Through transparent FeedForward (improvement suggestions) from her stakeholders (in this case, colleagues on her team) and a structured action plan, Abby homed in on her leadership goal: Delegate More Effectively.

Stakeholder Centered Coaching™️ At-A-Glance

Drawing from the book Coaching Stories to Inspire Change, the following is an at-a-glance description of the Stakeholder Centered Coaching ™️steps:

  1. With the coach, review 360° assessment feedback to identify a leadership goal and relevant stakeholders.
  2. Enroll stakeholders as supporting coaches.
  3. Collect FeedForward – improvement suggestions for upcoming actions – from stakeholders monthly. 
  4. Create and share an Action Plan with stakeholders to establish visibility and accountability.
  5. Measure progress toward achieving the goal via a Mini-Survey (at six months and/or 12 months, dependent on the coaching engagement), using a -3 to +3 scale.

The Outcome: A Remarkable Transformation

Through diligent effort and support from stakeholders, Abby achieved remarkable results. Stakeholders noted a significant improvement in Abby’s delegation skills, resulting in a staggering average assessment rating of +2.50 (on a – 3 to +3 scale). Moreover, Abby’s overall leadership effectiveness soared, receiving an average rating of +2.67 from stakeholders.

Abby's leadership transformation positioned her to lead a capital campaign, raising $1.2 million in 90 days!

Key Takeaways for Leaders

Abby’s journey offers invaluable insights for leaders at every level:

Embrace Change: Effective leadership requires a willingness to evolve and adapt. Embrace change as an opportunity for growth.

Prioritize Delegation: Trust your team and empower them to excel. Delegation fosters productivity and frees up time for strategic endeavors.

Seek Feedback: Solicit transparent feedback from stakeholders to identify blind spots and areas for improvement. Embrace a culture of continuous learning and growth.

Closing Thoughts

Abby’s story underscores the transformative power of leadership. By embracing change and prioritizing effective delegation, leaders can unlock unprecedented potential and drive extraordinary results. As we navigate the complexities of leadership, let us remain steadfast in our commitment to growth, innovation, and excellence.

Wishing you continued success on your leadership journey.

Want Help?

Are you ready to elevate your organization’s leadership to new heights of impact and success? Do you desire tangible measurements of leadership effectiveness, growth, and outcomes?

Then, contact me for a complimentary conversation to determine how to achieve that reality.

Lillian Davenport, SPHR, SHRM – SCP, CTACC, Principal, End View Solutions, LLC

Lillian Davenport is a coach, consultant, and women’s leadership strategist. Her leadership program, Maximize Her LeadershipSM, guides women in bringing together their talents, strengths, and executive presence to experience a thriving career.

Lillian’s career as a human resources leader includes roles at JPMorgan Chase & Co., Woodforest National Bank, and American International Group, Inc. (AIG), where she leveraged employee relations, and diversity, equity, and inclusion expertise in leadership development.