Marshall Goldsmith Stakeholder Centered Coaching^®

With Primark expanding its footprint in the U.S. and advancing to the Area Manager role, I received the incredible opportunity to engage with an executive coach. While I had no previous experience working with a coach, Lillian Davenport brought her expertise of the Marshall Goldsmith Stakeholder Centered Coaching^® to the relationship, creating a meaningful, memorable experience that I will gladly take into the future. New to my Area Manager role, I remember early on in our coaching relationship feeling so relieved that I had Lillian to support me along the way, and the thought of no longer having that support was daunting. However, Lillian’s coaching and helping helped me recognize my strengths and bring out my talents was nothing short of amazing. How Lillian helped me to bring out my best showed up in being recognized for an “exceptional first year.” Lillian helped me to become more confident in who I am, provided a methodology that I can use forever in my career, and moved me to the point of being okay to “Fire Lillian,” as I am well-equipped to continue building on the foundation we set during this coaching process. I highly recommend Lillian if you are ready to take your leadership to the next level.

I can’t say enough positive things about my coaching experience with Lillian Davenport. Lillian and I spent about 9 months in 2023 working together to improve my delegation skills. As the executive director of a local non-profit organization with 20 years’ tenure in a variety of positions, I’ve been engaged in just about every aspect of our operations. And being regularly understaffed—not unusual for a non-profit—I wore many hats at any given time. It was not unusual for me to (gladly) work 55-60 or more hours a week.

Lillian helped me understand the benefits to the organization, to me, and to my colleagues of successfully delegating…Lillian worked with me to dig deep, helping me to be even more committed to delegating. I have to admit that agreeing to the 360 degree review process was intimidating, but my colleagues were gracious and kind while being forthright about how they thought I could benefit from my time with Lillian.

As my time with Lillian was coming to a close and I was down to working 40-45 hours a week, we were presented with an unexpected opportunity to purchase a third site. Because I had removed all my overload in the first half of 2023 and dug deeper to delegate even more, I was able to devote myself to a full-court press capital campaign to raise $1.2 million dollars in 90 days! Had it not been for Lillian’s coaching and successfully delegating responsibilities among other senior and mid-level staff members, adding such an enormous and concentrated capital campaign to my plate would not have been possible.

I am so grateful for the incredible journey I embarked upon with Lillian Davenport as my professional coach. Working with her has been a game-changer in aspects of both my professional and even personal life. As she guided me through the Marshall Goldsmith Stakeholder Centered Coaching^®, I could feel a positive shift in my mindset and my approach to various challenges.

During the program Lillian listened to my feedback and together we crafted an achievable goal in alignment with the stakeholder centered coaching.

I have seen significant progress in my development as a manager and leader. Lillian asked the right (and sometimes very hard) questions that challenged me while providing valuable insights.

I can say that investing in this program with Lillian has been one of the best decisions I’ve ever made. The progress I’ve made, both professionally and personally, is a testament to the value of having a skilled and dedicated coach.